User Accounts

There are two types of users that can access the 21st CCLC Data Entry and Reporting System:

• Account Users: Have full access to the database, and are able to create new user accounts.
• Users: Also have full access to the database, but cannot create user accounts.

We suggest you create a user account for each person that will be accessing the system. Each 21st Century Program has been pre-assigned one "administrative account" designed specifically for the 21st Century Program Director/Coordinator. Administrative accounts, which were provided by CitySpan Technologies, have a temporary name (SiteTemp) associated with it – we strongly suggest that you enter your name and contact information. You can even change the username and password, if you wish to personalize this administrative user account. Select User Accounts on the Main Menu, to update the program account:

1. Click on the name of the person you want to update.
2. Update Name (SiteTemp) with Director/Coordinator's first and last name.
3. Edit the username /password, if you wish.
4. Enter contact information.
5. Enter email.
6. Click on Save & Return at the top right corner of the screen.

To create additional accounts for your staff:

Select Add New User at the top right corner of the User Accounts page and repeat the steps above. At the bottom of the screen, under System Management System, select User to give them access to the service system.

To deactivate a user account:

1. On the User Accounts Page, click on the name of the person you wish to deactivate.
2. Select No Permissions at the Service Management System section.